Videos – Lisa Ford

“Lisa is one of the easiest presenters to work with and doesn’t disappoint. She’s prepared, professional and wants to make sure your audience’s needs are met!”

– Texas Society of Association Executives

“Lisa raised our awareness and reminded us how vital Customer Service is in every business. She gave examples and showed how easy it is to modify and implement positive changes in the work place.”

– Gulf Coast CEO Forum

“Thanks for joining us in KC. Your part was a highlight of the day! I really appreciate your energy and passion. Your piece resonated more than a video or PowerPoint could ever do.”

– Verizon Wireless

“The content was excellent and Lisa helped us design questions for the follow up learning team discussions. She exceeded expectations and we are getting many positive comments.”

– First American Title

“Once again, you were the overwhelming favorite of the conference—higher rated than either the opening or closing. You are one terrific speaker who has the ability to capture even the most critical listener.”

– University of Illinois

“Lisa is one of the easiest presenters to work with and doesn’t disappoint. She’s prepared, professional and wants to make sure your audience’s needs are met!”

– Texas Society of Association Executives

– Gulf Coast CEO Forum

“Thanks for joining us in KC. Your part was a highlight of the day! I really appreciate your energy and passion. Your piece resonated more than a video or PowerPoint could ever do.”

– Verizon Wireless

“The content was excellent and Lisa helped us design questions for the follow up learning team discussions. She exceeded expectations and we are getting many positive comments.”

– First American Title

– University of Illinois

“Lisa is one of the easiest presenters to work with and doesn’t disappoint. She’s prepared, professional and wants to make sure your audience’s needs are met!”

– Texas Society of Association Executives

Customer Service Strategies That Work (DVD)

Customer Service Strategies That Work (Online Video)

How to Give Exceptional Customer Service

How to Give Exceptional Customer Service (Workbook)

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