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Lisa Ford
How to Give Exceptional Customer Service
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  • Home
  • About
    • Testimonials
    • Client List
    • Honors and Involvements
  • Presentations
    • Why Customer Service Is NOT Enough
    • Create A Customer Service-Focused Culture
    • How to Lead a Team
    • Everyday Excellence
    • Create a Culture of Engagement
  • Watch Lisa
  • For Meeting Planners
  • Shop
    • Online Store
    • My Account
  • Blog
  • Contact

February 12, 2013

Customer Love – It’s in the Details

Everyday Customer Service ExcellenceBy Lisa FordFebruary 12, 2013Leave a comment

Customers want to like you. They want to feel appreciated and do repeat business with you. With most products and services, customers want a relationship not a transaction. So what are you doing to show them a little love? Love is in the details. Here are recent interactions that created a memorable experience. 1. Delta…

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