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Specializing in, How to Give Exceptional Customer Service

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Lisa Ford
How to Give Exceptional Customer Service
Lisa FordLisa Ford
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  • Home
  • About
    • Testimonials
    • Client List
    • Honors and Involvements
  • Presentations
    • Why Customer Service Is NOT Enough
    • Create A Customer Service-Focused Culture
    • How to Lead a Team
    • Everyday Excellence
    • Create a Culture of Engagement
  • Watch Lisa
  • For Meeting Planners
  • Shop
    • Online Store
    • My Account
  • Blog
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October 25, 2011

Customer Service is Good Medicine

Everyday Customer Service ExcellenceBy Lisa FordOctober 25, 2011Leave a comment

When a medical practice gets customer service right, it is worthy of examining and applauding. Unfortunately, I found myself having this positive service experience at Resurgeons Orthopaedics of Atlanta. I say “unfortunately” due to a nasty break and injury to my arm and shoulder. The brief back story is, I had a fall in Mexico,…

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