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Lisa Ford
How to Give Exceptional Customer Service
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  • Home
  • About
    • Testimonials
    • Client List
    • Honors and Involvements
  • Presentations
    • Why Customer Service Is NOT Enough
    • Create A Customer Service-Focused Culture
    • How to Lead a Team
    • Everyday Excellence
    • Create a Culture of Engagement
  • Watch Lisa
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  • Shop
    • Online Store
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February 8, 2010

Show Your Love for the Customer

Everyday Customer Service ExcellenceBy Lisa FordFebruary 8, 2010Leave a comment

As Valentine’s Day approaches, it is a great time to ask if your customers are “feeling the love?” Most of the same principles that make for a healthy personal relationship apply to your customer relationships. Here are some thoughts to create an emotional connection with your customers – 1. Customers want a real relationship –…

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