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Specializing in, How to Give Exceptional Customer Service

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Lisa Ford
How to Give Exceptional Customer Service
Lisa FordLisa Ford
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  • Home
  • About
    • Testimonials
    • Client List
    • Honors and Involvements
  • Presentations
    • Why Customer Service Is NOT Enough
    • Create A Customer Service-Focused Culture
    • How to Lead a Team
    • Everyday Excellence
    • Create a Culture of Engagement
  • Watch Lisa
  • For Meeting Planners
  • Shop
    • Online Store
    • My Account
  • Blog
  • Contact

February 1, 2010

Have I told you about Tony?

Everyday Customer Service ExcellenceBy Lisa FordFebruary 1, 2010Leave a comment

What a delight to experience service that is so deeply woven into the culture of an organization! It is easy for companies to give lip service to the fact that their people are at the heart of their customer service. And for years, I have defined customer service as, “Service is adding people to the…

Have I told you about Tony?

Everyday Customer Service ExcellenceBy Lisa FordFebruary 1, 2010Leave a comment

What a delight to experience service that is so deeply woven into the culture of an organization! It is easy for companies to give lip service to the fact that their people are at the heart of their customer service. And for years, I have defined customer service as, “Service is adding people to the…

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