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How to Give Exceptional Customer Service
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  • Home
  • About
    • Testimonials
    • Client List
    • Honors and Involvements
  • Presentations
    • Why Customer Service Is NOT Enough
    • Create A Customer Service-Focused Culture
    • How to Lead a Team
    • Everyday Excellence
    • Create a Culture of Engagement
  • Watch Lisa
  • For Meeting Planners
  • Shop
    • Online Store
    • My Account
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January 8, 2010

Customer Loyalty and 2010 “Trends To Watch”

Everyday Customer Service ExcellenceBy Lisa FordJanuary 8, 2010Leave a comment

With a new year comes the annual list of “trends to watch”. When reading a recent list researched by JWT Intelligence www.jwtintelligence.com, I started to think how these trends relate to your customer’s loyalty. To gain your customer’s trust and repeat business, here are a few trends to take to heart – 1. Customers are…

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