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Specializing in, How to Give Exceptional Customer Service

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Lisa Ford
How to Give Exceptional Customer Service
Lisa FordLisa Ford
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  • Home
  • About
    • Testimonials
    • Client List
    • Honors and Involvements
  • Presentations
    • Why Customer Service Is NOT Enough
    • Create A Customer Service-Focused Culture
    • How to Lead a Team
    • Everyday Excellence
    • Create a Culture of Engagement
  • Watch Lisa
  • For Meeting Planners
  • Shop
    • Online Store
    • My Account
  • Blog
  • Contact

April 8, 2009

Just What The Doctor Ordered

Everyday Customer Service ExcellenceBy Lisa FordApril 8, 2009Leave a comment

It was quite refreshing to read a recent article in the Atlanta Journal Constitution about a local prestigious hospital, Emory Healthcare. This hospital has been hit hard like many other hospital systems. Patients are seeking healthcare with no insurance and the stock market has decimated their investments by $50 million. They are fortunate that during…

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