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How to Give Exceptional Customer Service
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  • Home
  • About
    • Testimonials
    • Client List
    • Honors and Involvements
  • Presentations
    • Why Customer Service Is NOT Enough
    • Create A Customer Service-Focused Culture
    • How to Lead a Team
    • Everyday Excellence
    • Create a Culture of Engagement
  • Watch Lisa
  • For Meeting Planners
  • Shop
    • Online Store
    • My Account
  • Blog
  • Contact

March 24, 2009

Will Home Depot’s new slogan work or backfire?

Everyday Customer Service ExcellenceBy Lisa FordMarch 24, 2009Leave a comment

I was reading an article about Home Depot’s latest advertising slogan. Here it is – “More savings. More doing.” According to their spokesperson, the philosophy behind it is, “barebones, do it yourself and bargain prices.” They are shouting from the rooftops that price is king. Their current view is customers want value only. If your…

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