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Specializing in, How to Give Exceptional Customer Service

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Lisa Ford
How to Give Exceptional Customer Service
Lisa FordLisa Ford
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  • Home
  • About
    • Testimonials
    • Client List
    • Honors and Involvements
  • Presentations
    • Why Customer Service Is NOT Enough
    • Create A Customer Service-Focused Culture
    • How to Lead a Team
    • Everyday Excellence
    • Create a Culture of Engagement
  • Watch Lisa
  • For Meeting Planners
  • Shop
    • Online Store
    • My Account
  • Blog
  • Contact

February 2, 2009

The Magic of Chick fil A

Everyday Customer Service ExcellenceBy Lisa FordFebruary 2, 20092 Comments

What is the magic? Chick fil A just reported their system-wide sales numbers for 2008. It is their 16th year of straight year of double digit growth. Now I know you are thinking in this economy fast food is one of the few companies reporting profits. But the 16 year figure and same store sales…

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